Recognized as having exceptional people skills and a team focused attitude. Presented recommendations to direct and senior management with regards to: airport compliance, airfield safety, runway friction measurements and airfield security. Effectively communicated critical information with air traffic control, airport departments and management on a daily basis. Performed risk management inspections and insured FAR 139 and FAR 77 compliance as well as CFR 49 compliance of the airfield and sterile area. Worked with a team to manage critical incidents as a first responder to aircraft emergencies. Issued time sensitive communication to pilots and air carriers through NOTAMs and Field Condition Reports.
Demonstrated outstanding problem solving skills through re-structuring of aircrew schedules including: sick calls, weather delays and cancellations, operational re-assignments, crew swaps and crew movements. Ensured all crewmember assignments were in compliance with FAA 121.471 regulations. Created written reports detailing shift activity. Effectively communicated with aircraft dispatchers on all crew assignment issues.
Responsible for overall operation and safety of the 153,000 sq ft facility in absence of senior management. Managed a staff of up to 5 individuals in varying departments. Director in emergency situations. Go-to position for assistance for all areas of the facility. Recognized for exceptional customer service and people skills. Communicated directly with senior management with regards to building and policy issues.
Participated in application project design, development, quality assurance, prototyping, implementation, modification and evaluation of automated systems. Responsible for coding and testing application changes through SQL, C#, LINQ and HTML. Recommended solutions, both automated and manual to enhance system functionality. Developed program specifications according to the systems design. Responsible for system and program turnover to the production environment. Responsible for program problem identification and resolution.
Masters of Business Administration (MBA)
Bachelor of Science in Aeronautics
Concentration: Aviation Management